Refund Policy

All sales are final. Each item is made to order, so we do not accept returns, exchanges, or refunds for a change of mind, incorrect size selection, or incorrect color selection. Please review your order and the size chart carefully before purchasing.

Damaged or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact grandmasbasmenthaunt@gmail.com promptly with your order number and clear photos of the issue. We will review the problem and arrange an appropriate resolution.

This policy does not limit any rights or remedies required by applicable law.